AUR40116 – Certificate IV in Automotive Management

CRICOS Code: 091646G  Tuition Fees: $3,500   Material Fee: $500

Qualification Description:

This qualification covers the skills and knowledge required to perform management roles in an automotive retail, service and repair environment.

The Certificate IV in Automotive Management is intended to prepare new employees or recognise and develop existing workers who are performing management roles in the automotive retail, service and repair industry.

Job roles related to this qualification include Business Manager, Sales Manager, Customer Service Manager, Workplace Manager, and Parts Manager.

Entry Requirements

This qualification may be accessed by direct entry.  However, student must meet following entry requirements to study at NMC. Click Here for details.

Course Duration:
This course is delivered full time over a total of 26 weeks that includes 20 weeks of scheduled face to face delivery and up to 6 weeks of public holidays and terms breaks in between.

Course Structure

To be awarded this qualification, competency must be demonstrated in 10 units of competency, consisting of 6 core units and 4 elective units.

Units of Competency

Unit CodeNameCore/Elective
AURACA003Build customer relations in an automotive workplaceCore
AURAEA004Manage environmental and sustainability best practice in an automotive workplaceCore
AURAMA004Maintain business image in an automotive workplaceCore
AURAMA005Manage complex customer issues in an automotive workplaceCore
BSBSMB407Manage a small teamCore
BSBWHS401Implement and monitor WHS policies, procedures and programs to meet legislative requirementCore
AURAMA003Conduct information sessions in an automotive workplaceElective
AURAQA003Maintain quality processes in an automotive workplaceElective
BSBLDR402Lead effective workplace relationshipsElective
BSBWOR404Develop work prioritiesElective 

Delivery Arrangements

This program is to be delivered in a classroom based environment at main campus at with an access to a NMC workplace or workshop located 84 Buckley St, Footscray Vic 3011 to receive practical industry training as part of the course training program. As a requirement of this course the students will also have access to all the required equipment and facilities of the automotive workshop facilities at Main campus. Each unit is delivered in a combination of face to face theory and demonstration sessions in the classroom and the automotive simulated workshop environment which is supported by practical group development and individual activities within the automotive environment.

Students will be provided with detailed learners guide and learning materials to support the assessment activities. The learning materials will include learning assessments and other reference material available from trainer relevant to the unit of competence being delivered. The learning materials will include learning assessments and other reference material available from trainer relevant to the unit of competence being delivered.

Hands on Training in Automotive Workshop

NMC Automotive workshop will provide hands on training for automotive students. Just to name a few features, the training centre consists of; working bases/Hoists with a comprehensive range of all the tools and equipment found in workshop facilities today. Three different vehicles to provide students with real life experience of vehicle maintenance and repair. Workshop which has been systematically sectioned with a several main areas to encourage and help students learn the different areas of vehicle service and repair. During the training hours, students are supervised at all times to ensure OHS procedures

Assessment methods:

NMC use a range of assessment methods to determine overall competency requirements for this unit of competency, which includes but not limited to:

• Written/Oral questions

• Practical Demonstration

• Written Assignment

• Case studies and scenarios

• Role play and class activities

Students are informed about specific assessment requirements at the beginning of each unit of competency along with submission/completion timeframe. As this is a competency based training, outcome of the student assessment will be deemed Competent (C ) or Not Yet Competent (NYC).

RPL/Credit Transfer:

Students can apply for recognition of prior learning, and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification. You can also apply for course credit if you have completed the same unit previously. To apply for RPL or credit transfer indicate your preference in the application form or speak to NMC staff at the time of enrolment. Refer to RPL/Credit Transfer policy for details.