AUR40116 – Certificate IV in AutomotiveManagement

CRICOS Course Code: 091646G

NoUnit CodeNameCore/Elective
1AURACA003Build customer relations in an automotive workplaceCore
2AURAEA004Manage environmental and sustainability best practice in an automotive workplaceCore
3AURAMA004Maintain business image in an automotive workplaceCore
4AURAMA005Manage complex customer issues in an automotive workplaceCore
5BSBSMB407Manage a small teamCore
6BSBWHS401Implement and monitor WHS policies, procedures and programs to meet legislative requirementCore
7AURAMA003Conduct information sessions in an automotive workplaceElective
8AURAQA003Maintain quality processes in an automotive workplaceElective
9BSBLDR402Lead effective workplace relationshipsElective
10BSBWOR404Develop work prioritiesElective 

Course Duration: This course will be delivered over 26week duration (6 Months) including holidays and breaks.

Delivery Mode: This course is delivered on face to face class room study on full time basis

Qualification Description:

This qualification covers the skills and knowledge required to perform management roles in an Automotive retail, service and repair environment.

Entry Requirements of the College:

  1. Year 12 certificate (Or its Equivalent for Overseas students)
  2. Students must be of 18 years of age to apply.
  3. English English Language Requirements. All International Students applying for courses at NMC must have a minimum English Language proficiency level of one of the following: You should qualify in ANY ONE (1) of the following: • IELTS overall band of 5.5 or equivalent; • TOEFL iBT test score band of 46 equivalent or above; • PTE Academic band score 42 equivalent or above; • Cambridge English Advanced (CAE) test score band of 47 equivalent or above; • OET score band Pass equivalent or above; • Successful completion of Senior Secondary certificate of education in Australia conducted in medium of English; • Completion of a full time studies in Australia towards a Certificate III level course or above; • English as the first language; • Satisfactory completion of the EAL course OR • Any other form of test which satisfies the Institution.
  4. Language, Literacy, and Numeracy (LLN) Test:

NMC will review all enrolment applications to ensure entry requirements are being met prior to acceptance into a course. As part of the enrolment process students are required to complete a Language, Literacy, and Numeracy (LLN) test to ensure that the student has the ability to complete the course. This test will occur prior to course commencement and will be assessed by a trainer/Assessor or an authorised NMC Delegate.

Note: Training package requirements: No entry requirements


There are no pre-requisites

Pathways for Students:

Participants are provided with advice on employment and training options throughout the delivery of the program.

Training Pathway

A possible training pathway for a student completing this qualification could be the following:

AUR40116- Certificate IV in Automotive ManagementAUR50116- Diploma of Automotive ManagementRelevant Advanced Diploma Qualification

Credit Transfer may be gained on completion of this qualification for further study in related qualifications.

Employment Pathway

The Certificate IV in Automotive Management is intended to prepare new employees or recognise and develop existing workers who are performing management roles in the Automotive retail, service and repair industry. 

Job roles related to this qualification include:

  • business manager
  • sales manager
  • customer service manager
  • workplace manager
  • parts manager

Units of Competency and Delivery Hours

To be awarded this qualification, competency must be demonstrated in 10 units of competency, consisting of:

  • 6 Core units ( C)
  • 4 Elective units (E)

(Selected from 
Please note: Elective units have been selected as they have been identified as containing knowledge and skills appropriate for the industry.

RPL/Credit Transfer:

You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.

Example: Agra has been working as a motor mechanic in a workshop for 5 years, he never did get around completing his qualification, his employer asks him to complete his Certificate IV in Automotive Management, but he wasn’t keen to study. In this case scenario North Melbourne College (NMC) can help Agra through the process and he could complete his qualification in less than a year.

Having a qualification helps:

  1. Enter the Workforce
  2. Re-Enter the workforce
  3. Change careers
  4. Get a Job or Promotion

Delivery Arrangements

This program is to be delivered in a classroom based environment at main campus at with an access to a NMC workplace or workshop located 84 Buckley St, Footscray Vic 3011 to receive practical industry training as part of the course training program. As a requirement of this course the students will also have access to all the required equipment and facilities of the automotive workshop facilities at Main campus. Each unit is delivered in a combination of face to face theory and demonstration sessions in the classroom and the automotive simulated workshop environment which is supported by practical group development and individual activities within the automotive environment.

Participants are provided with access to computers, printers, facsimiles, internet facilities, and stationery resources and communications equipment. Further resources will be sourced when required by participants.

RTO will provide a suitably equipped simulated workplace environment, classrooms and computer labs for training and assessment processes, as well as a range of additional resources that may be required.

Reading material snapshots available for Candidates 

Hands on Training in Automotive Workshop

AUTOMOTIVE WORKSHOP: NMC Automotive workshop will provide hands on training for Automotive Students. Just to name a few features, the training centre consists of; working bases/Hoists with a comprehensive range of all the tools and equipment found in workshop facilities today. Three different vehicles to provide students with real life experience of vehicle maintenance and repair. Workshop which has been systematically sectioned with a several main areas to encourage and help students learn the different areas of vehicle service and repair. During the training hours, students are supervised at all times to ensure OHS procedures

For More information and to enrol, please Contact our friendly team at NMC on

Assessment methods: NMC will use range of assessment methods while conducting assessments for this course which includes (but not limited to):

  • Knowledge Quiz
  • Written questions
  • Case study
  • Assignments and projects
  • Skills demonstration in automotive workshop