RTO Obligation

• North Melbourne College will provide:
  • Up-to-date course materials relevant to industry outcomes and high quality training.
  • Learner guide(books) (if require)
  • Study support
• Issued AQF testamur within 30 days after successfully completing the course.
• Issue Statement of attainment if learner requested or withdraw from course
• Having consumer protection right under “Australian Consumer Law” and fair-trade act 1999 (VIC), Trade practices Act 1974(VIC)
• Fair complaint and appeal process.
• North Melbourne College is responsible of the quality of the training and assessment in compliance with Standards for RTO’s 2015